Frequently asked questions
HOW DO I PLACE AN ORDER?
You can email us, or you can give us a call at (214) 343-8870. You may also visit our shop and speak to us in person and see our showroom full of samples. Our Facebook page offers photo albums of actual work, which you may look at anytime.
WHERE ARE YOU LOCATED?
11452 Pagemill Road, Dallas, TX75243. We are near 635 and Skillman in the North Lake Highlands area of Dallas, close to Garland and Richardson.
WHAT IS THE COST OF SHIRTS?
The price depends on how many items you order and how many colors are in the design. The method of decoration, the style and weight of the shirt will also affect the price. Once we have all of this information, we can give you an accurate quote.
I’M ON A BUDGET. HOW WILL I KNOW WHAT I CAN AFFORD?
Most of our designs can be adapted to print as a single color design. We frequently work with a wide range of budgets, so give us a call and we will help you pick a design and item that fits your budget and gives you the most for your money.
IS THERE A MINIMUM ORDER?
We have a 12 piece minimum for 1 color orders, a 20 piece minimum for 2 color orders, and a 12 piece minimum for embroidery on shirts and a 24 piece minimum on caps. However, we reserve the right to determine the manner of decoration on orders under 24 pieces to keep your costs reasonable. Remember, larger orders result in better pricing. Many promotional products will have higher minimums. Contact us for more info.
HOW LONG DOES IT TAKE FOR MY ORDER TO BE READY?
We can turn orders around in about 10 days once we have received final art and order approval.
WHAT IF I’M IN A RUSH?
We will make every effort to meet your delivery deadline. It is important that all of the details concerning your order have been discussed and all decisions have been made at the time you place your order. We will tell you up front if we can meet your delivery deadline so that you do not lose valuable time. Quality of art is key in a rush situation.
HOW DO I CARE FOR MY SHIRT?
Screen printed shirts may be machine washed and dried. Turning you shirt inside out will preserve the look of your garment. Ironing is not recommended for screen printed shirts. Embroidered garments should be washed according to the care tag. Dry cleaning is not recommend for embroidered or screen printed garments, as it can ruin the look of your garment.